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To initiate a return, please review Return Policy
We offer a 1-year warranty on all our products from the date of purchase.
Warranty coverage includes:
To make a warranty claim or learn more about our Warranty Policy, please contact our customer service team at 800-960-7618 or +1 510-838-5973
Giving it 3 stars because customer service helped out and allowed me to return for a refund. The unit I received was calibrated incorrectly and ran entirely too fast even on the lowest setting of 1. I own 2 manual Hakka stuffers and they are well made and have been great so I don't think it is a cheaply made item. I think greater attention to Quality Control is needed to avoid issues like mine. Word to the wise - BUY DIRECTLY FROM THE HAKKA SITE AND NOT AMAZON OR YOUR WARRANTY WILL NOT BE HONORED. Luckily I read about this before hand.
This thing works great and nothing but good things
Wish I would have bought sooner. Excellent product
i used this the first time a couple days ago. I did 12 pounds of spanish Chorizo and was completely done in 45 minutes. took another 10 to wash. Pressure valve worked great. some people complain about the left over amount in the tube and elbow. i just used that as a chub for pH testing and breakfast the next morning. I had a tad less than 1 pound that couldn't be stuffed. It worked great. so much better than using the Kitchen Aid!!
Had a 5 pound stuffer. Worked great but i make 40 pounds of baloney at a time. This cut my work time down considerably. Works great.
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