Sausage Stuffer Maker

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We do our best to ensure you are satisfied with every purchase. However, if any item does not meet your expectations, you may return it to us within 30 days of purchase for a refund or replacement. We offer a 30-day money back guarantee on all of our products. Please note that the warranty period for new units is one year and the warranty period for refurbished units is only three months. Customers may return any unsatisfied merchandise within 30 days of purchase. If you would like to return an item, we recommend that you first contact our customer service team at 510-838-5973 to request a return. We offer free returns on all our products To start a return, you can contact us through the following ways: Customer contact phone number: 510-838-5973 Company contact phone number: (800) 960-7618 Customer contact email ①: sales@hakkabrotherscorp.com Customer contact email ②: a@hakkabros.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales@hakkabrotherscorp.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@hakkabrotherscorp.com.

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