Return & Refund Policy

Return & Refund Policy

We offer a 30-day return policy. If you're not satisfied, we are happy to assist with store credits, replacements, or refunds.

1

Contact Us

Email order@hakkabros.com with order details and photos.

2

Evaluation

Our support team will review your case and offer a solution within 1-2 business days.

3

Confirmation

Upon approval, we will provide you with specific instructions and return labels if required.

4

Completion

Once received, refunds are issued back to your original payment within 2-10 business days.

Non-Free Returns

  • • Personal Choice: Changed mind or ordered wrong item.
  • • Logistics: Delays beyond Hakka’s control.
  • • User Error: Improper setup or missing manuals.

Refund Status

1. Double-check your bank statement and balance.

2. Contact card provider (can take up to 30 days).

3. If bank processing is confirmed, contact our team.